TRN International LTD Privacy Policy

Last Revised: January 01, 2020. This Privacy Policy (“Policy”) applies to TRN International LTD. and its U.S. affiliate entities (“The Royal Network”). It applies to all information collected by The Royal Network through its online properties and mobile applications (the “Sites”) where this Privacy Policy is posted. It also applies to information that The Royal Network collects through offline methods. Unless otherwise indicated, this Policy does not apply to a Royal Preferred Customer’s (“Preferred Customer”) or Independent Brand Affiliate’s (“Brand Affiliate” or “Royal Brand Affiliate”) collection or use of information obtained by the Preferred Customer or Brand Affiliate directly from you or from sources other than The Royal Network, unless it then is shared with and retained by The Royal Network. The purpose of this Privacy Policy is to inform you of the kinds of information we may collect, how such information may be used, with whom such information may be shared, your choices regarding the collection, use and sharing of such information, your ability to access and correct such information and the security procedures we use to protect this information.

 

  1. What information does The Royal Network collect? Information You Provide Us Directly At different occasions, you may provide information directly to The Royal Network, such as your first and last name, mailing address, telephone number, email address, credit card, and banking information. For example, you may provide us with information when using the Sites or when becoming a Royal Retail Customer (“Retail Customer”), Royal Preferred Customer, or a Royal Brand Affiliate. If you do not provide us with the requested information, in some cases, we will not be able to provide you the service you have requested. If you disclose to us any information of another individual, you are required to have secured the appropriate consent of that individual for disclosing such information to us. Information About Your Device and Your Use of the Sites We may gather certain information automatically, such as Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamps, your Site activity (including the Site content you view, mouse movements, mouse clicks, taps, swipes, and information you view), and/or clickstream data for purposes such as analyzing trends, administering the Sites, improving the function and content of the Sites, and enforcing our Terms. We use standard Internet technologies, such as cookies, web beacons, session replay/screen capture, and similar technologies to collect this information, as explained below in the section on cookies. We may also collect precise information about your location, such as your mobile device’s GPS coordinates, cell tower information and/or WiFi signals. The Royal Network may use this information to personalize your experience in connection with your use of the Sites, or other products and services of The Royal Network. If you do not want The Royal Network to collect and use your specific geolocation information, you can disable the location features on your device. Check your device manufacturer settings for how to do so. Information from Third Party Sources We may receive additional information about you from public and commercially-available sources and other third parties. Preferred Customers and Brand Affiliates may also share information about you with The Royal Network. If you access third-party services, such as Facebook, Google, or Twitter through the Sites, to login to the Sites or to share information about your experience on the Sites with others, we may collect information from these third-party services. We may combine all of the information we collect and receive about you, both online and offline, and use or disclose it in the manner described in this Privacy Policy.

 

  1. How does The Royal Network use my Information? We use the information we collect about you for a variety of purposes, including: providing you with the products, services and support you request; processing your transactions and shipping your orders; communicating with you about your account or transactions, changes to our policies and other administrative matters, or your questions and comments; to better understand your interests in order to provide you with promotional information, relevant content, surveys, questionnaires, and other materials; improving our products, services and operations; and ensuring compliance with our company policies and rules and the law, or as we believe is necessary to protect, enforce or defend the legal rights, privacy, safety or property of ourselves and others. We also use this information to validate referrals and sales made by our Preferred Customers and Brand Affiliates, to help them search for, communicate with and validate customers in our systems, and for The Royal Network’s compliance purposes. The Royal Network or its authorized third parties may contact you directly for these purposes using various contact methods described below. The Royal Network may also use this information to support the operation of the Retail Customer, Preferred Customer and Brand Affiliate Memberships, and to maintain proper functioning of The Royal Network’s Royal Lifestyle Rewards & Compensation Plan. For example, information about Retail Customers, Preferred Customers and Brand Affiliates (“Royal Members”) may be used to support, calculate and track your products and services Royal Lifestyle Rewards and Discounts and to provide you with information on special promotions. Information about Brand Affiliates may be used to support, calculate and track rewards, discounts, earnings, commissions and bonuses, to issue payments to and report income to taxing authorities, to provide training, and to ensure compliance with applicable law and company policies, plans and agreements, including our Membership Applications and Agreements. We may retain your information for as long as needed to: provide you services; fulfill other legitimate business needs, such as maintaining the proper function of the Royal Lifestyle Rewards & Compensation Plan; fulfill our compliance and legal obligations; and resolve disputes and enforce our agreements, including the Membership Agreements.

 

  1. With Whom does The Royal Network Share my Information? Affiliates and Partners We may share your information with our affiliates (companies that control, are controlled by, or are under common control with, The Royal Network) as well as select partners. Examples of how these entities may use your information include making predictions about your interests and providing you with special offers, promotions, advertisements, and other materials. Vendors & Service Providers We may share your information with vendors that perform functions on our behalf. Examples of such functions include fulfilling orders, delivering packages, email administrative functions, processing credit card payments, and providing customer service. The Royal Network Independent Brand Affiliates If you are a Royal Member, we may share your information with other Royal Members, including without limitation as part of a Lineage Report which contains information (such as name, contact information, level or rank, and volume and sales statistics) on other Royal Members in a Royal Preferred Customer or Brand Affiliate’s’ referral group. (The referral group consists of all Royal Members that were personally enrolled by a particular Royal Member, and in turn, all other Royal Members enrolled by the subsequent Royal Members.) To the extent the Lineage Report contains data from residents outside of the United States, we have taken appropriate measures to protect the data in accordance with applicable law. Lineage Reports are provided to Royal Members in strict confidence and for the sole purpose of supporting the Royal Members in further developing their referral organization, including for use in marketing tools and platforms. We may share your information with Preferred Customers and Brand Affiliates to offer and provide you with products and services, and these Preferred Customers and Brand Affiliates may further share your information as described in their privacy policies. For example, if you use some of our marketing Sites, your information may be shared with one or more Royal Members servicing those sites. We may also share your information with Preferred Customers and Brand Affiliates so that they can provide you with a more personalized experience, such as recommending products and services that are most relevant to you. Royal Members who receive your information are bound by the terms of their Membership Agreement and the privacy and data protection covenants contained therein. Some of these Royal Members may be based in countries that do not offer the same or a similar level of privacy protection as is available in your own country. Legal & Compliance Disclosures We may also disclose your information: as required by law, such as to comply with a subpoena, legal proceedings, or similar legal process, including disclosure to authorized third party auditors; or when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate or prevent fraud, or respond to a government request. Business Transitions We may share your information if The Royal Network is involved in a merger, acquisition, or sale of or transfer of assets, or in the unlikely event of bankruptcy. Other Parties in Aggregated Form We may share your information with third parties in aggregated or de-identified form. Other Parties with Your Consent In addition to the sharing described in this Privacy Policy, we may also share information about you with third parties for any other purpose disclosed to you at the time we collect the information or pursuant to your consent or direction.

 

  1. How will The Royal Network Communicate with me? The Royal Network may communicate with you via email, postal mail, telephone, text message, or other means on a regular basis to provide requested products and services and/or in regards to issues relating to your Royal Lifestyle Rewards or business (if you are a Preferred Customer or Brand Affiliate). Additionally, you may receive periodic information on The Royal Network’s products, services, special deals, business and other topics related to The Royal Network through various communication means as described above. The Royal Network Preferred Customers and Brand Affiliates may manage certain communications within their Royal Members Area. In addition, you may manage these kinds of communications by following the instructions provided in the communication or by contacting us at support@theroyalnetwork.com.

 

  1. Is my Personal Information Secure? We take reasonable steps to ensure that the personal information we collect about you remains accurate, timely and secure. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure and while we strive to protect your personal information, we cannot guarantee or warrant its complete security.

 

  1. How can I Access or Correct my Information? In some instances, you may visit one or more of our Sites to verify and update certain information (for example, 4 certain Royal Member account information on TheRoyalNetwork.com). If you are not able to update your information on our Sites, please contact us. We will use commercially reasonable efforts to accommodate requests to update your information.

 

  1. International Transfers. The Sites are headquartered in the United States. Please be aware that information you provide to us or that we obtain as a result of your use of the Sites may be collected in your country and subsequently transferred to another country in accordance with applicable law. Using the Sites demonstrates your consent to the processing of information as described in this Policy.

 

  1. Children’s Information. The Sites are general audience web sites that are not directed to children younger than 13. We do not knowingly collect, use or disseminate any personal information from children under the age of 13, unless permitted by law. If you believe we may have collected personal information from your child on the Sites, please contact us at support@theroyalnetwork.com and we will make reasonable efforts to delete it from our records, when required by law.

 

  1. Cookies and Tracking.

The Royal Network, as well as certain third parties that provide content and other functionality on our Sites, use cookies, web beacons, session replay/screen capture, and other similar technologies for various purposes, including to analyze trends, administer the website, track users’ movements around the Sites and to gather demographic information about our user base as a whole. Cookies are small pieces of information that are stored on computer hard drives. A cookie enables the entity that put the cookie on your device to recognize it across different websites, services, devices, and browsing sessions. For example, we may use cookies to recognize you when you return to the Sites in order to provide you with a better user experience. We may allow third parties to use cookies on the Sites but we do not control the use or contents of third party cookies. Web browsers often allow you to configure the browser to accept all cookies, reject all cookies, or notify you when a cookie is sent. If you elect to reject cookies, please note that you may not be able to take full advantage of the features and functions of the Sites.

Web beacons and similar technologies are small bits of code, which are embedded in web pages, advertisements, and e-mails, that communicate with third parties. We use web beacons, for example, to count the number of users who have visited a particular web page, to deliver or communicate with cookies, and to understand usage patterns. We also may include web beacons in e-mails to understand whether messages have been opened, acted on, or forwarded. There are other local storage and internet technologies, such as Local Shared Objects (also referred to as “Flash cookies”), HTML5 local storage and embed scripts, which can operate similarly to the cookies discussed above. Please note that these technologies are distinct from cookies, and you may not be able to control them using standard browser tools and settings. For information about managing Flash cookies, please click www.adobe.com/privacy.html. To learn more about Adobe analytics and to opt out, click www.adobe.com/privacy.html.

 

  1. Do Not Track. Web browsers may allow you to send “Do Not Track” requests. We do not currently take actions to respond to Do Not Track signals because there is no current industry standard concerning what, if anything, websites should do when they receive such signals. We continue to review new technologies and may adopt a standard if and when one is created.

 

  1. Online Advertising. We may display advertising on our website and partner with third parties to manage advertising on other websites for our products and services. We may also partner with third parties, including business partners, advertising networks, and other advertising service providers, who gather information about you on our Sites and other sites to provide you with advertisements on the Sites and elsewhere online based on your browsing history and tailored to your interests, preferences, and characteristics. Cookies or other similar technologies may be used to provide you with advertising based upon your browsing activities and interests. We are not responsible for the privacy practices of these third parties, and the information practices of these third parties are not covered by this Policy. Some third parties collect information about users of our Sites to provide interest-based advertising on our Sites and elsewhere, including across browsers and devices. These third parties may use the information they collect on our Sites to make predictions about your interests in order to provide you ads (from us and other companies) across the Internet. Some of these third parties may participate in industry-developed programs designed to provide consumers with choices about whether to receive targeted advertising. Due to differences between using apps and websites on mobile devices, you may need to take additional steps to disable targeted ad technologies in mobile apps. Many mobile devices allow you to opt out of targeted advertising for mobile apps using the settings within the mobile app or your mobile device. For more information, please check your mobile settings. You also may uninstall our apps using the standard uninstall process available on your mobile device or app marketplace. To opt out of interest-based advertising across browsers and devices from companies that participate in the Digital Advertising Alliance or Network Advertising Initiative opt-out programs, please visit the websites operated by the Network Advertising Initiative (//www.networkadvertising.org/choices/) and the Digital Advertising Alliance (//www.aboutads.info/choices/). You may also be able to opt out of interest-based advertising through the settings within the mobile app or your mobile device, but your opt-out choice may apply only to the browser or device you are using when you opt out, so you should opt out on each of your browsers and devices if you want to disable all cross-device linking for interest-based advertising. Please note that even if you use an industry-based opt-out for interest-based advertising, you will continue to receive generic advertisements and your experience on our Sites may be degraded.

 

  1. Online Forums. The Sites may offer publicly-accessible community forums. You should be aware that any information you provide in these areas is public and may be read, collected, and used by others who access them. To request removal of your personal information from these forums, email us at support@theroyalnetwork.com. In some cases, we may not be able to remove your personal information.

 

  1. Third-Party Links. The Sites may contain links to websites operated and maintained by third parties over which we have no control. Any information you provide to third party websites will be governed under the terms of each websites’ privacy policy and we encourage you to investigate such policies before disclosing any information to the operators of third party websites. We have no responsibility or liability for the content, actions or policies of third party websites. The inclusion of links to third party websites on our Sites in no way constitutes an endorsement of such websites’ content, actions or policies.

 

  1. Third-Party Functionality. Some of the functionality on the Sites may be provided by third parties that are not affiliated with The Royal Network. These entities may collect or receive certain information about your use of the Sites, including through the use of cookies, Web beacons, and similar technologies. The Royal Network is not responsible for the privacy practices of these entities. If you access third-party services, such as Facebook, Google, or Twitter, through the Sites, to login to the Sites or to share information about your experience on the Sites with others, these third-party services may be able to collect information about you, including information about your activity on the Site, and they may notify your connections on the third-party services about your use of the Site, in accordance with their own privacy policies.

 

  1. Modifications to this Policy. This Privacy Policy was last updated on the date listed at the beginning of this Policy. The Royal Network reserves the right to change this Privacy Policy at any time. Any changes to this Policy will be effective immediately upon notice, which may be provided to you by posting the latest version on the Sites. Your subsequent use of the Sites will be deemed acceptance of such changes. Be sure to review this Privacy Policy periodically to ensure familiarity with its most current version. By using the Sites following the posting of changes to this Privacy Policy, you agree to all such changes.

 

  1. What if I have Questions? The Royal Network takes privacy concerns seriously. If you have questions or comments, you may contact us at: TRN International LTD 11 RIVER ST, NEWRY. CO. DOWN, NORTHERN IRELAND, BT34 2DQ

EU Phone Number: +442037468799

US Phone Number: 843-469-1963 Email: support@theroyalnetwork.com Hours of Operations: 9:00 AM-5:00 PM EST